FUN PET CARRIER - The large pouch of this hoodie is good for holding a small dog or cat anywhere. It is not only a ideal tool for helping you to carry small pets like chihuahua or kittens around and socialize, but also helping to keep your hands free!
- SPECIAL DESIGN - Cat ears on the hoodie; pom-poms balls draw strings; big pocket for pokemon plushies and snacks; front pocket for cell phone and hands; cat paw sleeves with thumb holes
- COMFY FOR YOU AND YOUR PET - This hoodie is soft and lightweight. The big pouch is roomy and sturdy that he is happy to lounge in it.
- CONVENIENT WASHING - The hoodie is humanized designed because the inside pocket liner can be removed and washed separately.
- PERFECT GIFT - The hoodie is a little thin that it is very suitable to wear all year round. In winter, it's a good idea to wear with t-shirt underneath. Great gift for a cat lover and cat who is spoiled and snuggly.
Please refer to the sizing chart below.
Returns & Refunds
Can I return my product?
We always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just email us directly and we’ll take you through the process.
How long do I have to return my product?
We understand that you need to return it but life gets in the way. We are happy to help you return that one, and offer a 30 day return period for you to make that tough decision! Please refer to our returns policy for more information.
How long will my refund take to process?
Refunds are issued immediately as long as they meet the criteria, once we have released the funds from our end, it should take around 3-5 days to show up in your bank account. In cases where it may take longer to show up, please contact your bank for further resolution. We are sad to see you go!
Shipping & Delivery
Do you ship overseas?
Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.
How long will it take to get my order?
It depends on where you are. Orders processed in Australia & New Zealand will take 6-10 business days to arrive. Overseas deliveries can take anywhere from 7-15 Business days. Delivery details will be provided in your confirmation email.
My order hasn't arrived and it has been over 1 week!
Once we receive your order, we prepare, pack and ship it out within 1-3 days, after that, it can take anywhere from 6-10 Business days for your order to arrive. You will be emailed a tracking number through which you can track the journey of your item. In the rare case that your order doesn't arrive, don't worry! You can email us here and we will make sure to locate your order and update you ASAP!
What shipping carriers do you use?
We use all major carriers, and local courier partners. You’ll be asked to select a delivery method during checkout.
How do I track my order?
After we pass your order to our logistics provider, we will send you a shipping confirmation email which will have a ‘Track Order’ button. This will take you directly to the tracking website so you can follow the live tracking updates!
Are the sizes true to fit?
There is a size chart available on our product pages, you can simply click on it to check the right fit for you!
When will my item be restocked?
Sometimes we run out of stock due to high demand, don't worry! We have our officials working around the clock to keep our products stocked and make sure you get what you want!
Are you stocked in any stores anywhere?
Nope! Just us We exclusively sell online, and we representatives all around the globe.
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at firstname.lastname@example.org . If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at email@example.com
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
Free Shipping & Returns
Warm & Cozy
Vegan & Eco-Friendly
Why choose us
- FREE SHIPPING & RETURNS FOR ALL ORDERS!
- 100% Satisfaction guarantee or your money back. Please contact us for return requests.
- Unrivaled comfort for you and your companion!
- 100% Cruelty Free
- The PetPowch is softer & thicker than most of our competitors - this makes it extra comfortable for you and your pet!
- Having movie night? Let us help you carry your snacks! PetPowch provides a convenient spot to store your snacks, phone or anything else hands free!